Arturo Sutter

Establish and oversee strategic business actions and streamline operations of all divisions in the company.

Key contributions:

• Develops and leads execution of IT Management, Audits, Compliance, Governance and Due Diligence.
• Leads teams through Agile best practices, using the Scrum framework, with a lens on DevOps and ITIL operating models to drive efficient technology delivery in a fast-paced environment.
• Coaches managers individually and/or in teams; and coordinates teaching requests.
• Acts as a Project manager in SOX, GRC, IAM, FedRAMP, Cloud, and SaaS migration.
• Leads the consideration of major decisions including acquisitions, mergers, and joint ventures.
• Promotes communication and cooperation among divisions to create a spirit of unity in the organization.

Established and oversaw strategic business actions and streamline operations.

Key contributions:

• Helped to exceed sales goals and improved profitability by aligning sales strategies and business plans through License Management Audits.
• Transitioned CRM strategy to Salesforce to automate leads management.
• Boosted team morale and overall audit performance creating employee incentive program in Customer Success Management (CSM).
• Project management in Cloud and SaaS migration.

Led IT Governance, Risk, Compliance and Security for domestic and international operations (more than 70 universities worldwide).

Key contributions:

• Established global strategies and standards in IT to comply with policies and regulations like SOX, FERPA, PCI DSS and interpret SOC reports.
• Implemented ITGC and security compliance in corporate applications as in ERP, SIS, CRM, LMS, HFM, HRS and the entire SDLC.
• Decreased in more than 60% external audit observations worldwide in 2 years’ time removing all of high-risk issues.
• Served as main liaison between IT department and Internal and external auditors.
• Formed, trained, and motivated global IT Compliance team producing positive results in additional 25% gaps reduction.